Submitting a Research Question | Reference Question Form | Military History Research Centre | Research and Collections | Learn

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Our reference service is intended to direct researchers to the information they’re seeking and to help them answer factual questions. Please state your question(s) clearly and provide us with any details you may already have regarding the information you’re seeking, such as names, dates, places, events and circumstances.

Please avoid broad questions, for example, “Would you have information on WRCNS?” especially if you are seeking more specific information. For example, a question like this is more useful: “My grandmother [her name] was in the WRCNS. Can you point me to any books or sources that could help me understand her experience?”

Photographs

If you have an image of the object, photograph, uniform, ship or person you would like information about, please attach it. Placing a ruler beside any objects produced in a variety of sizes (for example, cannon balls, shell casings, bayonets, flags, or ammunition bags) can assist us.

Timeline

We try our best to answer questions in a timely manner. Relatively simple questions may be responded to in as little as a couple of days, but the more complex a question is, the longer the response time. We aim to provide a response within four weeks.

Donations

Please refer to our page on donating objects and/or archival material if you have an object and/or archival material (for example, documents, photographs, or film) that you would like to donate.

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Question

Please ask your question clearly. If you are researching a person, please include their name, rank, regiment, and service number (if known).

Additional information

Have you already done some research? If so, have you found any details that could help in our research?

Attachments

If you have any images of the object(s) you are researching, please upload them here.

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Accepted file types: jpg, png, jpeg, pdf, doc, docx, xlsx, Max. file size: 256 MB.

Personal Data

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Following section 9(1)(h) of the Museums Act, the Canadian War Museum (the Museum) offers the general public the opportunity to ask research questions of the Military History Research Centre. When submitting a research request, the Museum requires that you provide your name, email address, and the nature of your request. Your personal information will be kept securely in the Museum’s research request system in line with the Privacy Act. The Museum will share your information internally on a need-to-know basis for the purpose of answering your request. The Museum will not share your information with any third parties unless mandated by law.

Under the Privacy Act, you have the right to access and request correction to your own personal information. For questions or concerns about the Museum’s privacy practices, or to exercise your rights under the Privacy Act, please contact:

Director Evaluation, Audit and Regulatory Affairs
Canadian Museum of History
100 Laurier Street
Gatineau, QC K1A 0M8
Canada
AIPRP-ATIP@museedelhistoire.ca

If you would like more information on the Privacy Act, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca/en/.

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